Tacit knowledge in software testing: A systematic review

Abstract

This paper presents a systematic review of tacit knowledge in software testing. The main objectives of conducting this systematic review is to identify and synthesize issues and challenges regarding tacit knowledge in software testing, its influential factors that affect the tacit knowledge creation, sharing, use and transfer among software testers, its impacts on software testing, and the research methods being undertaken by the selected reviewed studies. Systematic Literature Review (SLR) is used for reviewing 14 primary studies that focus specifically on tacit knowledge in software testing. This paper provides significant evidences on the importance of tacit knowledge in software testing that will direct further directions for knowledge management (KM) and software testing practitioners and researchers. © 2019 IEEE.